Purchase Terms of Agreement

The purchase of digital products, video on demand courses, audio courses, PDF downloads, digital images, and online documents, is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.


Payment and Refund Policy

All transactions for purchase of intangible products, video on demand, online courses, PDF downloads, audio material, resource material, ebooks, and online content are made through payment gateways such as PayPal and Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after logging into course portal, opening, viewing, or downloading all purchases on www.dna-heal.com and www.dnaheal.com, all purchases are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

DNA HEAL reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.


Delivery of Goods and Services

If you do not receive the login credentials upon purchasing, you can immediately contact courses@dna-heal.com with your transaction/payment details to ensure your product is delivered as soon as possible. 


Live Mentoring Refund Policy

Mentoring is considered live via face-to-face or teleconferencing, such as Zoom or Skype. Customer agrees to a no refund policy and acknowledges and agrees that chargebacks shall not be permitted.